1. Introduction

Welcome to OvaDirectClub (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our online contraception prescribing and delivery service in the United Kingdom. By accessing or using our service, you agree to these Terms.

2. Eligibility

  • You must be at least 18 years old to use our service.

  • You must reside in the United Kingdom.

3. Service Description

  • We provide an online consultation, prescription, dispensing, and home delivery of contraceptive pills.

  • There is no charge for the consultation, the contraceptives, or standard UK shipping at this time.

4. Ordering & Delivery

  1. How to Order

    • Complete our online questionnaire and consultation.

    • If approved, your prescription is dispensed and shipped via Royal Mail or equivalent UK courier.

  2. Shipping

    • Standard shipping is free.

    • If delivery is delayed or lost, we will reship at no additional cost.

  3. No Refunds

    • Since all products and services are provided free of charge, no refunds apply.

5. User Accounts

  • We do not require or support user account creation at this time.

  • All communication is handled directly via the contact details you provide (email, phone).

6. Medical Advice & Disclaimer

  • All medical advice and prescriptions are provided by qualified pharmacists and prescribers within MDX Healthcare Ltd.

  • Our service does not replace face-to-face medical care.

  • You should seek immediate medical attention if you experience adverse effects or have urgent concerns.

  • Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from your use of our service.

7. Intellectual Property

  • “OvaDirectClub,” the OvaDirectClub logo, color palette, and all related branding assets are our proprietary material.

  • All website content, images, text, and design are protected under UK copyright law.

  • You may not reproduce, distribute, modify, or otherwise use our branding or content without our prior written permission.

  • All rights not expressly granted are reserved.

8. Privacy & Data Protection

  • Your personal data is handled in accordance with our Privacy Policy, available here.

  • By using our service, you consent to our collection and use of your information as described in that policy.

9. Third-Party Links & Services

  • We may provide links to third-party websites (e.g., courier tracking). We are not responsible for their content or practices.

10. Changes to the Service or Terms

  • We may revise these Terms at any time.

  • Material changes will be communicated via email. Continued use after notification constitutes acceptance of the new Terms.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Hertfordshire, UK.

12. Contact Us

If you have questions about these Terms, please reach out:

Last updated: July 15, 2025